Welcome to the FAQ page of FLEXIBLE DIGITAL LLC. Below are some of the most frequently asked questions and their answers. If you have any further questions, please feel free to contact us!
- What types of curtains do you offer?
We offer a variety of curtain types, including:
- Sheer curtains: Lightweight and translucent, creating a bright and airy interior.
- Blackout curtains: Effectively block sunlight and protect privacy, suitable for bedrooms and home theaters.
- Printed curtains: Unique designs that add an artistic touch and personality to your home.
- Roller blinds: Modern and minimalist style, easy to adjust for light and privacy.
- How do I choose the right curtain size?
We recommend that you measure the width and height of your window frame before purchasing. Please refer to the size guide on our website to help you choose the right curtain size.
- Do you offer custom curtains?
Currently, we offer standard-sized curtains. If you require special sizes or custom services, please contact us by email, and we will do our best to meet your needs.
- How do I wash and maintain my curtains?
Most curtains are machine washable, but we recommend that you check the care instructions on the product label. For curtains made of special materials or with unusual designs, please use a professional cleaning service.
- What is your return policy?
We accept returns of unused products in their original packaging within 30 days of receipt. Please see our Refund and Returns Policy for details.
- How long does order processing and shipping take?
Once an order is confirmed, processing time is typically 1-3 business days. Shipping time depends on the chosen shipping method and is usually within 3-7 business days. Please note that holidays may affect shipping times.
- Can I modify or cancel my shopping cart in my order?
If you need to modify or cancel your order, please contact our customer service team as soon as possible. Once an order has shipped, it cannot be changed or canceled.
- Do you offer international shipping?
Currently, we only offer shipping within the United States. For international orders, please check our updates regularly.
Thank you for your interest in and support of FLEXIBLE DIGITAL LLC! We are committed to providing you with high-quality curtain products and excellent customer service.